Privacy Policy

How Long Records Are Kept

Contact form submissions are stored only as long as needed to resolve your query. Once the matter is closed and no further correspondence is required, the data is deleted. Server logs are retained for a reasonable period for security and analysis. When the logs are no longer necessary for these purposes, they are securely erased from our systems.

Why Each Type of Data Is Held

Contact form data is held so we can reply to your enquiry, provide support, and address any concerns you raise about the site’s services. Server logs are kept to maintain site security, diagnose technical issues, and understand how players use the lobby. This helps us improve performance and protect against misuse.

How to Request a Copy or Deletion

You may request a copy of the personal data we hold about you at any time. Simply use the contact form on the site to submit your request, and we will respond promptly. You also have the right to ask for your data to be deleted. Send your deletion request through the contact page, and we will remove your information in line with Malaysian personal data protection law.

What We Collect and When

When you use the contact form, you submit your name, email address, and your message. This happens only when you choose to send us a query or request. Our web server automatically records your IP address, browser type, and the pages you view on the platform. This log data is collected during every visit, whether you submit a form or not.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and keep your session secure. These small files help the platform function smoothly and improve your browsing experience. If you disable cookies in your browser, some features may not work correctly. You may still access most pages, but personalised settings and certain interactive elements could be limited.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. These partners help us understand site traffic and keep the platform running reliably. Your personal information is never sold to third parties. We do not share data with advertisers, marketers, or any other external organisations for their own use.

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